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Cowwings FAQ's

No Subscription, No Commitment. We have proudly served over 3000 British Columbians.

Ordering & Getting Started
Delivery
Products & Sourcing
Freshness & Quality
My Account

Ordering & Getting Started

Simple. Browse our selection of locally sourced meats, build your box, and we'll handle the rest. We source directly from our network of trusted BC farmers, Local meat suppliers and producers and deliver right to your door — usually within 2 business days.

Never. No subscriptions, no commitments, no pressure. Order when you want, as often as you want

Our deal boxes start at $89, and custom boxes start at $138. Both are packed with quality — you're choosing how much flexibility you want. For Deliveries outside of Lower mainland & Fraser Valley Area the order minimum is $199.

Everything is done online at cowwings.ca. Pick your meat box and checkout. Feel free to call us if you need help - We are happy to help!

Yes — as long as your order hasn't been delivered yet, you can cancel it. Reach out to us as early as possible so we can sort it out quickly.

Delivery

Most orders arrive within 2 business days. During high-volume periods, it can take up to 3. We'll always keep you in the loop.

Yes — free shipping across BC, every order.

Yes. Once your order is packed and ready to ship, we'll send you a tracking link so you know exactly when to expect it.

Every order ships in an insulated box with ice packs or dry ice. Your meat stays frozen and safe even if you're not home when it arrives.

No problem. Your box is built to hold temperature for 3 hours in Summer and up to 6 hours in winter after drop-off. Just bring it in when you're back and freeze anything you won't use within the next couple of days.

We have in-house delivery for the Lower Mainland and the Fraser Valley. We are happy to accommodate any special requests. If you are not around on the day of delivery, let us know, and we can reattempt or leave it at a different preferred address.

For the rest of BC, we ship through third-party couriers like Purolator using dry ice. We will send a tracking link once it has shipped. They usually leave it at the door if it's a house. Buzzers can get a bit tricky — we recommend being ready to answer, buzz in the driver, or ask a neighbour to receive it. If missed, the order will be taken back and available for pickup the next day — but let's just avoid that hassle altogether.

Products & Sourcing

Straight from BC farms, local suppliers and meat processors who meet our standards for quality, ethics, and sustainability. We know our partners — and we stand behind every product we carry.

Grass-fed beef, organic chicken, humanely raised pork, wild-caught seafood, and game meat.

All products are frozen at peak freshness to lock in flavour and keep everything safe from farm to your door.

Yes. No added hormones, no unnecessary antibiotics. Humanely raised, every time.

For processed products like our sausages, yes — full nutritional info is listed on the product page. For raw cuts like steaks, roasts, and ground meat, nutritional content varies naturally and isn't listed, but a quick online search for the cut will get you what you need.

Yes, including certified organic chicken. Check individual product pages for sourcing and certification details.

We do — quality dog food made to the same standards as our human-grade products. Currently, Sold out. We are planning to bring it back soon.

Freshness & Quality

Every partner in our network goes through a careful review before we carry their products. We hold them to strict standards on quality, animal welfare, and sustainable practices — and we don't compromise on any of them

Check that the packaging is intact and items are still frozen. Freeze anything you won't cook within the next couple of days. When you're ready to use something, thaw it in the fridge overnight.

Reach out to us right away at 778-900-9889. We'll make it right.

We stand behind every order with a 100% satisfaction guarantee. If you're not happy with your order, reach out to us within 24 hours of delivery, and we will make it right.

To process your refund, we will need to collect the order from you. Once retrieved, your refund will be issued in full — no questions asked.

To request a refund, contact us at 778-900-9889 or Email at info@cowwings.ca

My Account

You can browse without one, but creating a free account at cowwings.ca lets you track orders, view your order history, and access your referral code — all in one place.

Yes. Once you're logged in, head to your account settings to find your personal referral code/link. Share it with friends and family, and you'll both benefit when they place their first order.

Still Have Questions?

We're a proudly British Columbia–based company committed to providing exceptional service with real people and real support. If you have any questions, we're here to help.

Phone: 778-900-9889
Email: info@cowwings.ca

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